General Manager — Optical Retail

Job overview

The General Manager — Optical Retail role is an onsite position in Wadena, MN. Compensation is $22.00–$30.80 per hour. Shopko Optical provides optical services and eyewear, with a focus on customer service and patient care. The manager leads store operations and the optical team to achieve sales, profit, and service objectives. The role develops staff, partners with the optometrist, and oversees eyewear dispensing, patient care, and store performance.

What you'll do

• Lead the team in merchandise, operational, and customer service strategies
• model patient care and selling techniques
• plan and schedule optical initiatives
• develop business plans and follow up on actions
• hire, train, and manage teammate performance
• coordinate key-carrier responsibilities
• partner with the optometrist
• ensure compliance with company policies and applicable laws
• dispense eyewear according to professional standards
• perform opening, closing, cash office, payroll, and alarm-response tasks.

What we're looking for

Skills & competencies

general manager

optical retail

store leadership

patient care

eyewear dispensing

team development

optical operations

wadena mn

shopko optical

abo certification

customer service

Work arrangement

• Weekend coverage required

Benefits & perks

• Bonuses and incentives
• 401(k) with match
• vacation pay and personal day
• volunteer time off
• sick pay
• health and wellbeing benefits
• employee assistance program
• on-the-job training and certification
• teammate recognition program.

Why this role

ABO/Shopko OCE Certification is required within 12 months of hire or promotion; role combines optical operations, patient care, and retail leadership.

About the employer

Shopko Optical is hiring for this role. Industry: Offices of Optometrists. Sector: 62.