Customer Service Representative
Compensation
$55k – $75k /yr
Employment type
Full-time
Work setting
On-site
Location
West Richland, WA
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative role is onsite in West Richland, WA. Compensation is $55,000–$75,000 per year. The role supports customer service at Norma Mendoza Agency, an agency whose posting seeks candidates familiar with insurance products. The representative responds to customer inquiries, assists clients with quotes and policy updates, and helps with payments and other services. Accurate records, appointment coordination, policy review, and collaboration with colleagues support a positive and organized client experience.
What you'll do
- Answer customer questions by phone, email, and in person
- assist with quotes, policy updates, payments, and other services
- schedule appointments and maintain the calendar
- maintain records of client interactions
- review audits and policies
- collaborate with colleagues.
What we're looking for
- Skills & competencies
- customer service representativenorma mendoza agencywest richland wa$55k–$75kfull-timeinsurance productsclient supportpolicy updatesquotespaymentsappointment schedulingmicrosoft office
- Work arrangement
- Weekend coverage required
Benefits & perks
- Performance bonuses
- competitive pay
- free uniforms
- advancement opportunities
- paid time off
- professional development.
About the employer
Norma Mendoza Agency LLC is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Insurance Agencies and Brokerages
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: a9d0eaec-bae1-4282-bf14-0d7be1f8bfa2