Patient Care Technician (Collections)

Job overview

The Patient Care Technician (Collections) role is an onsite position based in Cambridge, MA. Compensation is not specified beyond the provided $20.55/hour rate, and this role supports the American National Red Cross in its humanitarian mission to collect lifesaving blood donations. This role exists to facilitate the blood donation process by welcoming donors, managing blood products, and ensuring safety and quality standards are met. The incumbent contributes to the team by providing excellent customer service and maintaining equipment at mobile blood drive locations.

What you'll do

• Welcome and support blood donors throughout the donation process.
• Build meaningful connections and provide outstanding customer service.
• Collect blood and manage blood products following safety and quality standards.
• Work with teammates to create a positive donor experience.
• Set up and tear down equipment at mobile blood drive locations.
• Drive Red Cross or personal vehicles to community blood drive locations.

What we're looking for

Skills & competencies

full-time

day shift

cambridge ma

patient care technician

red cross

no degree required

customer service

mobile blood drive

healthcare

entry level

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental & Vision Coverage, 401(k) with up to 6% Match, Generous PTO & Paid Holidays, Paid Family Leave, Flexible Spending & Health Savings Accounts, Disability & Life Insurance, Employee Assistance Program, Recognition & Service Awards

Why this role

$3,000 Sign-On Bonus

About the employer

American National Red Cross is hiring for this role. Industry: Residential Mental Health and Substance Abuse Facilities. Sector: 62.