General Manager

Job overview

The General Manager role is onsite in Toledo, OH, with a base salary of $60,000–$65,000 per year plus potential performance-based bonus. The role leads the overall performance and operations of a WhiteWater Express car wash location. The General Manager oversees daily operations, staff development, customer service, safety, and financial performance. By coaching the team, maintaining operational standards, and driving membership revenue and retention, the role supports the location’s business results and customer experience.

What you'll do

• Lead day-to-day location operations
• recruit, hire, train, and develop team members
• manage performance and retention
• address customer and employee concerns
• educate customers on products, packages, memberships, and promotions
• create and communicate schedules
• ensure maintenance, cleanliness, and safety compliance
• troubleshoot equipment with Facilities and IT
• drive revenue and membership retention
• manage controllable costs
• review and approve employee hours
• enforce policies and procedures.

What we're looking for

Skills & competencies

general manager

car wash operations

team leadership

customer service

sales growth

membership revenue

toledo oh

whitewater express

full-time

$60k–$65k/year

bonus potential

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits
• paid time off
• 401(k) with company match
• company-paid life insurance
• career advancement pathways
• free weekly car washes
• performance-based bonus eligibility.

Why this role

Reports to the Area Director; car wash experience is not required; role requires flexibility to work 45–50 hours per week and outdoors in varying weather.

About the employer

Whitewater Express Car Wash is hiring for this role. Industry: Car Washes. Sector: 81.