Customer Advocate
Compensation
$19.75 – $19.75 /hr
Employment type
Full-time
Work setting
On-site
Location
Louisville, KY
Schedule
Day shift
Posted
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Job overview
The Customer Advocate is an onsite role based in Louisville, KY. Compensation is not specified for this position, which supports the administrative and customer service operations at Safelite. This role serves as a primary point of contact for customers, managing administrative processes, scheduling, and work orders. The advocate ensures a memorable experience by greeting customers and handling inquiries efficiently.
What you'll do
- Welcome in-shop customers
- resolve concerns
- manage incoming calls, emails, and faxes
- confirm work orders
- perform administrative tasks like invoicing and credit memos
- review orders.
What we're looking for
- Skills & competencies
- full-timeday shiftlouisville kysafelitecustomer advocateadministrativecustomer serviceonsiteno degree requiredentry level
- Work arrangement
- Weekend coverage required
Benefits & perks
- 401(k) with matching, medical coverage, paid time off, paid holidays, tuition reimbursement.
Why this role
Includes paid training and tuition reimbursement up to $5,250 annually.
About the employer
Safelite is hiring for this role. Industry: Automotive Body, Paint, and Interior Repair and Maintenance. Sector: 81.
Additional details
- Industry sector
- 81
- Industry
- Automotive Body, Paint, and Interior Repair and Maintenance
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: a97f8dab-014b-4809-9ee5-88550c62f346