Medical Office Assistant – Front Desk, Oncology

Job overview

The Medical Office Assistant – Front Desk, Oncology is an onsite, full-time role in Maumee, OH; compensation is not specified. The position supports the Toledo Clinic’s Patient-Centered Medical Home by helping patients and families access and coordinate care. The assistant handles front-office and clerical workflows, including registration, calls, records, payments, and scheduling support. Accurate, courteous coordination helps patients move through office visits and related care processes.

What you'll do

• Greet patients and families
• provide forms and directions
• review forms and update patient, insurance, and address information
• notify office personnel of arrivals
• collect copays and prepare receipts
• process calls and messages
• scan information into the electronic medical record when appropriate
• process mail and records requests
• generate billing information
• maintain the waiting area
• assist with photocopying, data entry, and scheduling laboratory or radiology work as directed
• protect patient privacy.

What we're looking for

Skills & competencies

medical office assistant

front desk

oncology

patient registration

medical records

appointment scheduling

patient privacy

maumee oh

toledo clinic

Work arrangement

• Weekend coverage required

Why this role

High school diploma or GED required; post-high-school office operations and customer-service training preferred; one year of healthcare receptionist experience and familiarity with Microsoft Office and electronic medical records specified.

About the employer

Toledo Clinic is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.