Customer Service Representative — State Farm Agent Team

Job overview

The Customer Service Representative role is onsite in Fairfield, IA, with a stated salary range of $40,000–$50,000 per year. The role supports Shawn Mccarty’s State Farm insurance agency and its customer experience and growth. The representative responds to policy inquiries, assists with policy changes and claims, and maintains interaction records, helping agency customers receive timely information and support.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

full-time

fairfield ia

state farm agent

insurance policies

policy changes

claims processing

customer follow-up

recordkeeping

$40k–$50k

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), performance bonus, health insurance, paid time off, flexible schedule, training and development, and advancement opportunities.

About the employer

Shawn Mccarty - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.