Customer Service Specialist

Job overview

The Customer Service Specialist role is onsite in Independence, MO, paying $21 per hour. Penner Property Management says its team helps create a welcoming environment for residents and a supportive workplace. The specialist responds to customer and resident inquiries, follows up on complaints and open work orders, maintains account information, and coordinates maintenance requests with vendors. The role also includes documenting maintenance issues, conducting property walk-throughs, and helping ensure repairs are completed before new residents arrive.

What you'll do

• Follow up on customer interactions
• address complaints
• maintain customer accounts
• answer calls and inquiries
• assist residents with maintenance questions
• document issues
• dispatch requests to vendors and track progress
• follow up on open work orders
• conduct property walk-throughs
• process move-in check-in sheets
• evaluate potential vendors.

What we're looking for

Skills & competencies

customer service specialist

penner property management

independence mo

64055

resident support

maintenance coordination

vendor dispatch

work-order follow-up

property walk-throughs

$21/hour

Work arrangement

• Weekend coverage required

About the employer

Penner Property Management is hiring for this role. Industry: Other Activities Related to Real Estate. Sector: 53.