Shift Leader, Jersey Mike’s

Job overview

The Shift Leader role is onsite in Lockport, NY. Pay is $18–$23 per hour, including tips. The posting describes Jersey Mike’s MC Branded as a growing franchise group opening stores in the Rochester and Buffalo areas, focused on sub sandwiches and customer service. The Shift Leader oversees shift operations and team members to keep service running smoothly. The role provides direction and coaching, handles cash and customer or employee concerns, and checks equipment and safety practices during the shift.

What you'll do

• Direct and provide feedback to workers
• train and coach new employees
• inspect equipment and report repair or replacement needs
• check cash drawers and prepare bank deposits
• ensure health and safety standards
• address customer and employee complaints
• resolve worker conflicts
• foster a positive work environment.

What we're looking for

Skills & competencies

shift leader

jersey mike’s

lockport ny

restaurant operations

quick-service restaurant

team leadership

employee training

customer service

cash handling

food safety

$18–$23/hr including tips

paid training

weekly pay

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Dental, medical, and vision insurance for team members working 30+ hours weekly
• weekly pay
• paid training
• flexible schedules
• career advancement
• 401(k) matching.

Why this role

Paid training, weekly pay, flexible schedules, career advancement opportunities, and 401(k) matching; medical, dental, and vision insurance for team members working 30 or more hours weekly.

About the employer

Lockport NY is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.