Support Associate

Job overview

The Support Associate role is onsite at Frette’s boutique in Palo Alto, CA. Compensation is not specified. Frette creates luxury linens for hotels, private residences, yachts, and jets, and this role supports the boutique’s store team.

What you'll do

• Oversee stockroom operations and inventory control, including cycle counts, adjustments, receipts, and stock levels
• coordinate transfers, damages, fulfillment, holds, replenishment, shipping, and receiving. Support customer experience through packaging, transaction support, sales-floor coverage, and visual standards. Maintain the stockroom and store, coordinate repairs and cleaning, support store opening and closing procedures, assist with operational expense budgets, and partner with IT on helpdesk inquiries.

What we're looking for

Skills & competencies

support associate

luxury retail

frette

palo alto ca

boutique operations

inventory control

stockroom

customer experience

shipping and receiving

store maintenance

key holder

evenings weekends and holidays

pooled bonus eligible

Work arrangement

• Weekend coverage required

Benefits & perks

• Eligible for pooled bonus.

Why this role

The role includes key-holder opening and closing procedures, may include offsite activities, and requires the ability to lift and mobilize items up to 50 pounds. Retail schedule flexibility includes evenings, weekends, and holidays. The position is eligible for a pooled bonus.

About the employer

Frette is hiring for this role. Industry: Gift, Novelty, and Souvenir Retailers. Sector: 45.