Senior Client Engagement Manager, Post-Pay

Job overview

The Senior Client Engagement Manager, Post-Pay role is remote within the United States, with an annual base salary of $104,368–$156,551. The role supports payer clients implementing Lyric’s payment integrity products and connects client needs with Lyric’s product, data, engineering, and operations teams. The role translates payer objectives into approved, implementable requirements and guides delivery from discovery and design through testing, go-live, stabilization, and ongoing support. It provides disciplined governance and payment integrity expertise so implementations preserve client intent and support accurate, auditable outcomes.

What you'll do

• Lead client discovery, implementation meetings, and communications
• own requirements documentation, traceability, validation, change control, and approval
• maintain implementation artifacts and decision and RAID logs
• advise on post-payment payment integrity workflows and Lyric Replay products
• lead data discovery, mapping, and validation
• coordinate cross-functional implementation milestones
• support testing, readiness, cutover, go-live, and hypercare
• remain engaged after go-live to support adoption and continuous improvement.

What we're looking for

Skills & competencies

senior client engagement manager

post-pay

healthcare payment integrity

payer implementations

requirements management

lyric replay

data mapping

client partnership

remote - us

lyric

$104,368–$156,551 annually

travel approximately 20%

Work arrangement

• Weekend coverage required

Why this role

Requires expert-level knowledge of post-payment payment integrity and experience leading complex, client-facing healthcare implementations. The posting states travel of approximately 20 percent.

About the employer

Lyric is hiring for this role. Industry: Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers. Sector: 51.