Business Development Manager, Business Development Center

Job overview

The Business Development Center (BDC) Business Development Manager is an onsite, full-time role in Fargo, ND. Compensation is not specified. Mazda & Kia of Fargo describes its focus as creating a distinctive dealership experience and excellent customer service. The manager leads the BDC team to increase customer appointments and sales opportunities by overseeing lead response and follow-up, supporting associate performance, and coordinating with dealership sales teams and management.

What you'll do

• Hire, train, motivate, counsel, and monitor BDC associates
• assist associates with monthly sales goals
• track customer response and CRM follow-up
• ensure activity standards for calls and appointments
• handle internet leads and set appointments
• participate in team and process development
• stay current on manufacturer training
• provide monthly performance and activity reports.

What we're looking for

Skills & competencies

business development center

bdc manager

automotive

sales team

customer appointments

internet leads

crm follow-up

fargo nd

mazda & kia of fargo

automotive bdc management

saturday and holiday availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical and dental, vision insurance, life insurance, 401(k), paid training, and employee discounts on products and services.

Why this role

Automotive BDC management experience of 2+ years is required; CRM experience is a plus. Flexible schedule may include Saturdays, holidays, and evenings.

About the employer

Mazda & Kia of Fargo is hiring for this role. Industry: New Car Dealers. Sector: 44.