Retail Sales Representative

Job overview

The Retail Sales Representative role is onsite in Greenwood, SC. Compensation is not specified. Vyve Broadband provides broadband, fiber connectivity, cable television, and voice services to residential and commercial customers, including communities in 16 states. The representative serves customers, resolves account and service issues, and sells or upgrades services to meet customer needs. The role contributes to revenue goals while helping customers understand bills, service options, and company policies.

What you'll do

• Provide courteous internal and external customer service
• resolve customer issues
• sell Vyve products and services and meet monthly revenue targets
• mentor team members
• explain bills, prices, and service policies
• determine customer needs and recommend or upgrade services
• document sales and orders
• process payments and balance transactions
• collect delinquent accounts
• maintain customer equipment records
• troubleshoot service-related problems
• travel as needed.

What we're looking for

Skills & competencies

retail sales representative

greenwood sc

vyve broadband

full-time

monday–friday

broadband services

customer service

sales targets

uncapped commissions

customer accounts

sales training

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision options
• company-paid life insurance and disability coverage
• 401(k) match
• wellness rewards
• pet insurance, identity theft protection, and legal assistance
• 24/7 telemedicine and virtual counseling
• sales training and career advancement training.

Why this role

Monday–Friday schedule; uncapped sales commissions, annual bonus, merit reviews, and paid career advancement training are listed.

About the employer

Vyve Broadband is hiring for this role. Industry: Wired Telecommunications Carriers. Sector: 51.