Licensed Insurance Customer Service Representative

Job overview

The Licensed Insurance Customer Service Representative role is an in-office position in Colorado Springs, CO; compensation is $45,000–$75,000 per year, plus commission and bonuses. The role is with Kevin Fawcett’s State Farm agency team and supports customer relationships and insurance service. The representative helps customers understand insurance options and handles service inquiries and policy needs accurately, contributing to customer satisfaction and the agency’s growth.

What you'll do

• Establish and maintain customer relationships
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• use a needs-based review process to explain insurance options
• provide activity reports to the agent and stay current on products and licensing.

What we're looking for

Skills & competencies

licensed insurance customer service

colorado springs co

kevin fawcett state farm agency

in-office

insurance customer service

property and casualty license

life and health license

policy changes

claims inquiries

billing support

$45,000–$75,000 per year

commission

bonuses

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Base salary plus commission and bonuses
• paid time off
• paid federal holidays
• advancement opportunities.

Why this role

Property and casualty and life and health licenses are required before the start date; candidates must be able to commute to the agency office.

About the employer

Kevin Fawcett - State Farm Agency is hiring for this role. Industry: All Other Insurance Related Activities. Sector: 52.