Desktop Support Technician I

Job overview

The Desktop Support Technician I role is onsite in Savannah, GA, with an annual salary of $36,000–$40,000. The position supports OnBrand24, described in the posting as a business process outsourcing and software development organization. The technician provides first-contact support for user issues involving supported hardware, software, and networking services. The role helps maintain reliable technology operations through troubleshooting, equipment and software installation, inventory tracking, and coordination with higher-level support and project teams.

What you'll do

• Recognize, research, isolate, resolve, and follow up on computer and software problems
• install and configure new hardware and maintain existing hardware
• install and configure operating systems and software
• track hardware inventory and software licenses
• provide onsite end-user support and problem management across IT infrastructure
• coordinate with supervisors on support for new systems, projects, and upgrades
• perform other duties as assigned.

What we're looking for

Skills & competencies

desktop support technician i

savannah ga

mci rpoaas

full-time

it support

help desk

hardware installation

software configuration

asset management

networking

$36,000–$40,000/year

associate degree or equivalent

comptia

microsoft certifications

Work arrangement

• Weekend coverage required

Why this role

The posting says an associate degree or equivalent in computer science or information technology, or an equivalent combination of education and experience, is required. CompTIA and Microsoft certifications are a plus but not required.

About the employer

MCI RPOaas is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.