Guest Experience Specialist

Job overview

The Guest Experience Specialist role is onsite in Seattle, WA, with pay of $21.50 per hour. The position is based at Westfield Southcenter and supports Great Big Game Show’s live guest experiences. The specialist hosts interactive game shows for groups, guiding contestants through games and helping each guest enjoy a memorable visit. The role also supports studio readiness by resetting equipment, cleaning, restocking, and resolving service issues.

What you'll do

• Lead groups of 2–14 guests through live game show experiences
• introduce games, provide commentary, track points, and announce winners
• use host software and the user interface to operate shows
• recap the experience
• reset and clean studio components
• restock inventory
• complete reports
• create and send guest highlight videos using a company iPhone
• and resolve service failures.

What we're looking for

Skills & competencies

guest experience specialist

live game show

guest hosting

public speaking

guest service

studio operations

game show host

seattle wa

westfield southcenter

great big game show

$21.50 per hour

thursday–monday

1 p.m.–9 p.m.

nights and weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), 401(k) matching, health, dental and vision insurance, flexible spending account, life insurance, employee discount, and flexible schedule.

Why this role

The posting lists a Thursday–Monday schedule from 1 p.m. to 9 p.m. and says the role often works nights, weekends, and/or holidays.

About the employer

Great Big Game Show is hiring for this role. Industry: All Other Amusement and Recreation Industries. Sector: 71.