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Customer Service Manager

Paychex · Huntington, NY · Customer Service

Compensation

$65k – $75k /yr

Employment type

Full-time

Work setting

On-site

Location

Huntington, NY

Schedule

Day shift

Posted

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Job overview

The Customer Service Manager is an onsite, full-time position based in Huntington, NY, with compensation ranging from $65,000 to $75,000 per year. This role supports Paychex by leading a customer service department and managing daily service responsibilities. The role exists to ensure positive customer interactions and efficient departmental operations. The manager contributes to the company's growth by troubleshooting issues, improving processes, and supporting the sales team.

What you'll do

  • Manage customer inquiries and orders
  • troubleshoot account issues
  • lead the customer service team
  • improve departmental organization
  • identify process efficiencies
  • support sales initiatives.

What we're looking for

Skills & competencies
full-time
huntington ny
customer service
manager
account management
operations
onsite
$65k-$75k
weekend work
professional
Work arrangement
  • Weekend coverage required

Why this role

Hands-on role requiring both leadership and direct customer service.

About the employer

Paychex is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Marketing Consulting Services
Occupation code
11-3012.00
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