Customer Service Department Manager
Compensation
$85k – $100k /yr
Employment type
Full-time
Work setting
On-site
Location
Lake Bluff, IL
Schedule
Day shift
Posted
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Job overview
The Customer Service Department Manager is an onsite role based in Lake Bluff, IL. The pay range is $85,000 to $100,000 per year. This role supports the Kenosha branch. This position is responsible for managing daily activities of customer service departments and empowering teams to deliver exceptional service. The manager will train team leads, evaluate procedures, and resolve escalated issues to ensure high performance.
What you'll do
- Train team leads
- manage daily department activities
- evaluate procedures
- review performance reports
- resolve escalated customer issues.
What we're looking for
- Skills & competencies
- full-timeday shiftlake bluff ilulinemanagement$85k-$100k/yrcustomer serviceonsiteno on-calldrug-free workplace
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health insurance, 401(k) with 6% match, bonus programs, tuition assistance.
Why this role
Competitive salary, leadership role, established company stability.
About the employer
Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 11-3012.00
You'll be redirected to the employer's application page.
Listing ID: a8eb7c9a-6fff-496e-b908-28becbbf31d3