Service Loaner Coordinator

Job overview

The Service Loaner Coordinator role is onsite in Farmington, MI. Compensation is $50,000–$60,000 annually. The posting describes the opening at Farmington Hills BMW and says Fox Motors’ vision is “Working together moving people throughout life,” with a focus on building customer trust and long-term relationships. The coordinator manages loaner vehicles and customer requests so customers have temporary transportation while their vehicles are being serviced. The role maintains accurate vehicle and usage records, prepares loaners, and addresses customer concerns to support a smooth service-lane experience.

What you'll do

• Greet customers and obtain vehicle information
• maintain records of loaner vehicle availability, condition, and fuel levels
• document check-in and check-out condition and mileage
• prepare vehicles for customer use by cleaning, refueling, and ensuring documentation is available
• coordinate availability with service appointments and customer needs
• track usage and customer details
• address loaner-related concerns
• report usage and inventory to management.

What we're looking for

Skills & competencies

service loaner coordinator

full-time

farmington mi

bmw of farmington hills

fox motors

automotive

loaner vehicles

customer service

service lane

vehicle inventory

valid driver’s license

$50k–$60k

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid vacation, PTO, and holidays
• medical, dental, and vision
• 401(k) with employer match
• flexible spending
• life and disability insurance
• accident insurance
• Employee Assistance Programs
• employee discounts
• wellbeing program
• growth and development opportunities.

Why this role

Requires a valid driver’s license; posting seeks two to four years of related experience and/or training, or an equivalent combination of education and experience.

About the employer

BMW of Farmington Hills is hiring for this role. Industry: New Car Dealers. Sector: 44.