Route Service Representative

Job overview

The Route Service Representative is an onsite role based in Kansas City, MO, with compensation not specified. This position supports the UniFirst service team, acting as the primary face of the company to customers. The role exists to manage deliveries and pickups, grow customer accounts, and ensure consistent service. It contributes to the company's goals by building strong relationships, identifying upselling opportunities, and maintaining high standards of reliability and professionalism.

What you'll do

• Manage an assigned route, serving as the primary point of contact for customers.
• Deliver and pick up garments and products daily.
• Assist the service team by loading and unloading route trucks.
• Ensure on-time, accurate deliveries and returns.
• Build rapport with customers and introduce new products.
• Identify upselling opportunities to grow the route.
• Operate a company walk-in truck along designated routes.
• Maintain safety standards and troubleshoot service issues.
• Manage inventory and ensure compliance with safety standards.

What we're looking for

Skills & competencies

full-time

day shift

kansas city mo

route sales

delivery

customer service

unifirst

monday-friday

no weekends

field role

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with match, profit sharing, health and life insurance, paid time off, tuition reimbursement.

Why this role

Commissioned role from day one, Monday-Friday schedule, no nights or weekends.

About the employer

UniFirst is hiring for this role. Industry: Drycleaning and Laundry Services (except Coin-Operated). Sector: 81.