Product Support Engineer (Semiconductor Test)

Job overview

The Product Support Engineer (Semiconductor Test) is an onsite role based in North Reading, MA. Compensation is not specified in the posting, and this role supports the Semiconductor Test Product Support Engineering team in delivering world-class solutions for test and automation technologies. This role exists to provide technical leadership and support for Teradyne's semiconductor test products. The engineer will collaborate with cross-functional teams to resolve field issues, manage new product integration, and develop serviceability strategies to ensure high system reliability and performance.

What you'll do

• Represent PSG as a core team member on existing and new products
• work with field and engineering teams on escalations
• assist in root cause identification
• participate in new product team meetings
• develop Field Replaceable Unit (FRU) strategy
• manage training for field service engineers
• develop support documentation
• monitor system reliability.

What we're looking for

Skills & competencies

full-time

day shift

north reading ma

teradyne

engineering

semiconductor

automation

onsite

no visa sponsorship

reliability

field support

technical support

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance.

Why this role

10+ years of experience required; travel expectations less than 20%; not eligible for visa sponsorship.

About the employer

Teradyne is hiring for this role. Industry: Facilities Support Services. Sector: 56.