Credit Collection Specialist

Job overview

The Credit Collection Specialist role is onsite in Frankfort, IN. Compensation is not specified. The position supports First Bank Midwest’s Collection and Credit Administration groups, with a primary focus on the retail credit portfolio. The specialist contacts customers with delinquent consumer loans and supports efforts to reduce risk in the consumer loan portfolio. The role contributes through professional customer communication, compliance, problem solving, and collaboration with the credit and collections team.

What you'll do

• Serve as the primary contact for delinquent consumer loan relationships
• support efforts to reduce the risk profile of the consumer loan portfolio
• support the Credit and Collection Team
• discuss account issues with customers through multiple communication channels
• follow compliance regulations and third-party requirements
• seek workable solutions with clients.

What we're looking for

Skills & competencies

frankfort in

first bank midwest

credit collection

consumer loans

delinquent accounts

customer relations

credit administration

collections

compliance

problem solving

teamwork

Work arrangement

• Weekend coverage required

About the employer

First Bank Midwest is hiring for this role. Industry: Credit Unions. Sector: 52.