Office and Cash Claims Processor

Job overview

The Office and Cash Claims Processor role is onsite in Mason, OH. Compensation is not specified. The position processes incoming payments and resolves cash application issues involving customer invoices and accounts. The processor supports accurate, timely payment application by researching discrepancies, adapting to system and plan changes, and meeting productivity, accuracy, and cycle-time objectives. The work also requires customer service and coordination with internal teams as needed.

What you'll do

• Process incoming payments to customer invoices and accounts accurately and on time
• research and resolve cash application issues using appropriate systems and internal teams
• process changes resulting from new systems, plans, and benefit designs
• meet business objectives for productivity, accuracy, and cycle time
• work with a manager on remediation when standards are not met.

What we're looking for

Skills & competencies

office and cash claims processor

cash application

payment processing

insurance processes

as400

microsoft excel

customer service

data accuracy

mason oh

globalchannelmanagement

Work arrangement

• Weekend coverage required

Why this role

Requires 3+ years of cash application or insurance-related process experience. AS400 experience, vision benefits or insurance knowledge, and high-level Excel knowledge are specified.

About the employer

Globalchannelmanagement is hiring for this role. Industry: All Other Insurance Related Activities. Sector: 52.