Shift Leader

Job overview

The Shift Leader role is an onsite, full-time position in Mauldin, SC. Pay is $14–$16 per hour with tips. The role supports the restaurant’s goal of guest satisfaction through product quality, service, cleanliness, and food safety. The shift leader oversees restaurant operations during a shift, coaches crew members, assigns work, and communicates priorities and results. The role helps maintain a guest-first culture, resolve guest issues, meet sales goals, and ensure food and safety standards are followed.

What you'll do

• Oversee shift operations
• coach and train crew members
• communicate shift priorities and results
• resolve guest issues
• maintain product quality, service, cleanliness, and food safety
• manage cash over/short
• support sales goals and brand standards.

What we're looking for

Skills & competencies

shift leader

mauldin sc

dunkin' donuts

restaurant operations

guest service

crew coaching

food safety

sanitation

cash management

servesafe

$14–$16/hr

tips

Work arrangement

• Weekend coverage required

Why this role

Reports to the Assistant Store Manager and Restaurant Manager; ServeSafe Food Handler certification required or must be obtained within 60 days of promotion.

About the employer

Dunkin' Donuts - TBG Food Aquisition Corp is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.