Bilingual Customer Support Specialist - Overnights

Job overview

The Bilingual Customer Support Specialist - Overnights is an onsite role based in City Of Industry, CA. Compensation is $30 - $35 per hour, and this position supports the customer service department at Uline, a leading distributor of shipping and industrial materials. This role exists to provide legendary service to customers by processing orders, making product recommendations, and handling account inquiries. The specialist acts as a product expert, building business relationships through phone, email, and chat to ensure customer needs are met efficiently.

What you'll do

• Process customer orders, make product recommendations, handle account inquiries, answer product/pricing/shipping questions, build business relationships, assist with website navigation.

What we're looking for

Skills & competencies

full-time

overnight shift

bilingual

customer service

city of industry ca

uline

$30-$35/hr

$4 shift differential

no degree required

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match, bonus programs, paid time off, tuition assistance.

Why this role

Bilingual (English/Spanish) required, overnight shift, $4 shift differential, training provided.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.