Customer Relations Representative – State Farm Agent Team Member

Job overview

The Customer Relations Representative – State Farm Agent Team Member role is onsite in Saint Louis, MO, with compensation of $50,000–$70,000 per year. The role supports Jeremy Mast’s insurance agency by creating customer experiences that reinforce agency growth and serving community members. The representative handles customer inquiries, maintains accurate records, supports retention strategies, and coordinates with agency colleagues. This work helps resolve customer needs and sustain satisfaction while supporting the agency’s service and growth goals.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations

customer service

insurance agency

customer inquiries

customer retention

record maintenance

saint louis mo

$50k–$70k/year

jeremy mast state farm agent

fridays off

flexible schedule

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Fridays off
• health stipend
• 401(k)
• performance-based bonus
• flexible schedule
• paid time off
• training and development
• advancement opportunity.

Why this role

The posting notes potential internal growth opportunities for driven, sales-minded candidates and offers Fridays off and a flexible schedule.

About the employer

Jeremy Mast - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.