Service Advisor

Job overview

The Service Advisor role is onsite in Oakland, CA. Pay is $52,000–$120,000 per year, including base pay plus bonus or commission. Costa Auto Care and Tire is a family-owned repair and tire shop serving Oakland since 1984. The advisor guides customers through vehicle service by listening to concerns, explaining inspection findings and recommendations, preparing estimates, and following up on approvals. Clear communication and coordination with technicians help keep shop workflow moving and customers informed from drop-off to pickup.

What you'll do

• Greet customers and listen to their concerns
• explain inspection findings and repair recommendations clearly and honestly
• write and present estimates and follow up on approvals
• coordinate shop scheduling and workflow with technicians
• keep customers updated from drop-off through pickup.

What we're looking for

Skills & competencies

service advisor

automotive

oakland ca

costa auto care and tire

full-time

monday–friday

customer service

repair recommendations

estimates

technician coordination

$52k–$120k

paid training

medical insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical insurance, paid time off, paid holidays, and paid training.

Why this role

Monday–Friday schedule; nights and weekends off. Automotive service advisor or customer service experience is preferred, and the employer will train the right person. Bilingual English/Spanish is a plus.

About the employer

Costa Auto Care and Tire is hiring for this role. Industry: General Automotive Repair. Sector: 81.