Customer Service Representative

Job overview

The Customer Service Representative role is an onsite, full-time position in Saint Louis, MO; compensation is not specified. The Alliance Team provides home inspection services, including building inspections, radon testing, sewer lateral inspections, gas mechanical inspections, wood-destroying insect inspections, and mold sampling. The representative manages inbound and outbound calls, schedules inspections, explains service packages, and coordinates with internal departments. This work helps clients and real estate partners navigate inspection services and supports a consistent, confidence-building experience during real estate transactions.

What you'll do

• Manage inbound and outbound calls
• schedule inspections with clients, real estate agents, and third-party vendors
• educate customers about service packages
• communicate and coordinate with internal departments
• follow company processes
• maintain professional and positive client interactions.

What we're looking for

Skills & competencies

customer service representative

customer support

inbound calls

outbound calls

inspection scheduling

home inspections

real estate services

saint louis mo

pillar to post

monday-friday 9-5

Work arrangement

• Weekend coverage required

Why this role

The Alliance Team describes itself as the number one Pillar To Post home inspection franchise in North America.

About the employer

Pillar to Post Home Inspectors Alliance Team is hiring for this role. Industry: Building Inspection Services. Sector: 54.