Wynn Rewards Representative — Evening and Weekend Flexibility

Job overview

The Wynn Rewards Representative role is onsite in Everett, MA. Pay is $31 per hour. The position supports the Wynn Rewards loyalty program at Encore Boston Harbor, a resort with gaming, hotel, dining, retail, and event facilities. The representative enrolls guests in the rewards program and helps them understand accounts, promotions, and property information. Through accurate account support and attentive guest service, the role encourages program participation and contributes to a positive guest experience.

What you'll do

• Enroll guests in the Wynn Rewards program through on-property activities, special events, and customer engagement
• explain and assist guests with the Red Card loyalty program
• create and maintain accounts accurately
• encourage participation and explain promotions, marketing materials, and property information
• assist the slot marketing department with promotions and events as needed
• follow property standards, policies, laws, regulations, controls, and safety standards
• maintain service quality and relevant industry knowledge.

What we're looking for

Skills & competencies

wynn rewards representative

everett ma

wynn resorts

encore boston harbor

full-time

evening schedule

weekend flexibility required

guest service

loyalty program

guest enrollment

casino

$31/hr

Work arrangement

• Weekend coverage required

Why this role

Hourly pay is $31.00. Applicants must be at least 21 and obtain and maintain registration or a license issued by the Massachusetts Gaming Commission. Evening and weekend flexibility is required by the title; schedules may vary with business needs.

About the employer

Wynn Resorts is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.