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Technical Support Representative - Tier I

Socket Telecom LLC · Columbia, MO

Employment type

Full-time

Work setting

On-site

Location

Columbia, MO

Schedule

Day shift

Posted

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Job overview

The Technical Support Representative - Tier I role is an onsite position located in Columbia, MO. Compensation is not specified for this role, which supports the technology department at Socket Telecom LLC. This role exists to provide technical assistance to customers and resolve service issues. By troubleshooting problems and documenting solutions, the representative ensures high levels of customer satisfaction and service reliability.

What we're looking for

Skills & competencies
full-time
day shift
technical support
tier i
columbia mo
socket telecom
technology
customer service
troubleshooting
fiber internet
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Competitive pay, Medical, Dental, Vision, 401k with match, Tuition reimbursement

About the employer

Socket Telecom LLC is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.

Additional details

Industry sector
51
Industry
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
Occupation code
15-1151.00
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