Patient Insurance Navigator

Job overview

The Patient Insurance Navigator role is hybrid in Winston-Salem, NC. Compensation is not specified. MedQuest Imaging operates outpatient radiology centers providing diagnostic imaging services, including mammography, MRI, CT, ultrasound, and X-ray. The navigator helps patients understand coverage, benefits, and costs, and assists with enrollment, renewals, appeals, and prior authorization issues. By coordinating with patients, providers, and insurers, the role helps reduce financial barriers and facilitate access to medical services.

What you'll do

• Assess insurance coverage and eligibility
• explain benefits, limitations, and out-of-pocket costs
• guide enrollment, renewal, and appeals
• collaborate with providers and insurers to resolve coverage issues and obtain prior authorizations
• maintain patient and insurance records
• provide information about insurance options and financial assistance
• stay current on policies and resources.

What we're looking for

Skills & competencies

patient insurance navigator

hybrid

winston-salem nc

medquest imaging

insurance eligibility

patient support

enrollment and appeals

prior authorization

financial assistance

outpatient imaging

Work arrangement

• Weekend coverage required

Why this role

Hybrid or remote opportunities are available based on role; the posting describes limited or no weekend work across the company, not a specific guarantee for this position.

About the employer

MedQuest Associates LLC is hiring for this role. Industry: Diagnostic Imaging Centers. Sector: 62.