Front Desk Supervisor — Staybridge Suites Montgomery Downtown

Job overview

The Front Desk Supervisor — Staybridge Suites Montgomery Downtown role is onsite in Montgomery, Alabama. Compensation is not specified. The position supports guest arrival and departure procedures at Staybridge Suites Montgomery – Downtown, an IHG Hotel. The supervisor helps develop front desk associates and uphold hospitality standards while resolving guest concerns. The role also oversees the accuracy and completion of room changes, credit approvals, and related processes to support a smooth guest experience.

What you'll do

• Assist in developing front desk associates
• uphold hospitality standards
• resolve guest concerns and requests promptly
• ensure accurate completion of room changes, credit approvals, and related processes.

What we're looking for

Skills & competencies

front desk supervisor

staybridge suites

full-time

montgomery al

pch hotels & resorts

guest services

hospitality

team development

medical and dental

vision

401(k) match

hotel discounts

tuition reimbursement

employee assistance program

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, FSA/HSA, short- and long-term disability, employer-paid life insurance, 401(k) match, property discounts, employer-paid parking, optional $3 daily lunch, tuition reimbursement up to $2,500 per calendar year, and an employee assistance program.

Why this role

Benefits include hotel, food and beverage, golf, and retail discounts across PCH properties; tuition reimbursement up to $2,500 per calendar year.

About the employer

PCH Hotels & Resorts is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.