Shift Leader

Job overview

The Shift Leader role is onsite in South Bend, IN. Compensation is not specified. Jersey Mike’s aims to serve high-quality subs with caring customer service and support local communities. This role supports the management team in running the assigned restaurant location. By coaching staff, maintaining food and service standards, and handling shift operations, the Shift Leader helps deliver a consistent customer experience and support sales.

What you'll do

• Coach staff to provide customer service
• prepare high-quality food
• handle cash
• follow training programs and policies
• develop team members
• participate in marketing initiatives and build sales
• maintain cleanliness and sanitation
• communicate with management
• serve as key holder and open or close the store
• lead a crew of 2–5
• bake bread, prep, and slice.

What we're looking for

Skills & competencies

shift leader

south bend in

jersey mike's

restaurant operations

team leadership

customer service

food preparation

cash handling

key holder

opening and closing

sanitation

sales

Work arrangement

• Weekend coverage required

Why this role

Key-holder responsibilities; leads a crew of 2–5; expected to work 38–40 hours per week and lift or transport up to 50 pounds.

About the employer

11055 - Southbend IN is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.