Office Administrator – Home Service District Office

Job overview

The Office Administrator – Home Service District Office role is onsite in Houma, LA, and compensation is not specified. The position supports Security Plan Life Insurance Company’s district office and reports to the Regional Office Administrator. The administrator handles customer service and daily office processes, including payments, records, communications, and document submissions. Accurate handling of funds and sensitive customer information helps the district office serve policyholders and internal teams reliably.

What you'll do

• Process office and mail payments, balance funds, issue receipts, make deposits, and enter collections
• process agent deposits and NSF checks
• answer phones and monitor email
• greet walk-in customers
• manage mail and postage
• track supplies
• perform remote deposit scanning
• update daily tracking documents
• scan and submit applications, service requests, and claims
• maintain document logs and records
• research policy information as needed.

What we're looking for

Skills & competencies

office administration

customer service

payment processing

insurance operations

records management

data entry

houma la

citizens inc.

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or GED, two to three years of customer service experience, one to two years handling money, and dependable transportation with a valid driver’s license and liability insurance; occasional local travel required.

About the employer

Citizens, Inc. is hiring for this role. Industry: Direct Title Insurance Carriers. Sector: 52.