Guest Service Representative — Hotel Front Desk

Job overview

The Guest Service Representative — Hotel Front Desk role is onsite in Dunwoody, GA. Compensation is not specified. The posting describes a team-focused hotel culture centered on guest experiences and community involvement. The representative manages guest-facing front desk interactions and related clerical tasks, helping guests through check-in, check-out, and their stay. The role also coordinates with hotel departments and supports property operations and guest satisfaction.

What you'll do

• Provide personalized guest service during check-in, check-out, and throughout stays
• respond to requests
• handle calls and basic clerical and accounting tasks
• use hotel phone, key-card, and reservation systems
• secure cash and property assets
• coordinate with housekeeping
• and sell or upsell rooms.

What we're looking for

Skills & competencies

guest service representative

hotel front desk

dunwoody ga

ac atlanta perimeter

guest check-in

guest check-out

reservations

customer service

hotel operations

flexible schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• optional health, wellness, and care benefits
• health reimbursement program
• flexible spending account
• stay discounts
• optional company-paid life insurance
• 401(k) and matching
• employee assistance program
• supplemental insurance options
• select paid holidays and a floating holiday
• loyalty incentives.

Why this role

The posting lists paid time off, optional health and wellness benefits, stay discounts, retirement matching, and other insurance and incentive programs.

About the employer

AC Atlanta Perimeter is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.