Senior Application/Infrastructure Support Engineer, Remote

Job overview

The Senior Application/Infrastructure Support Engineer role is 100% remote within the United States, excluding California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, and Washington. Compensation is $85,389–$116,975 per year. The role supports the Department of Veterans Affairs. The engineer provides operational support for complex application and cloud systems, resolves and documents outages, maintains computing infrastructure, and works directly with users and customer teams. The work supports reliable, secure production operations and compliance with VA standards and security policies.

What you'll do

• Support complex application cloud systems
• detect, document, report, and resolve outages
• respond to user hardware and software issues
• maintain and install computing infrastructure
• track system assets
• support VA security and compliance standards
• provide documentation and training.

What we're looking for

Skills & competencies

senior support engineer

application support

infrastructure support

remote us

full-time

cloud systems

aws

azure

linux

windows

u.s. citizenship required

public trust mbi

$85,389–$116,975/year

Work arrangement

• Weekend coverage required

Why this role

Requires U.S. citizenship and a Public Trust (MBI) clearance or eligibility; production support may require on-call availability.

About the employer

Syms Strategic Group, LLC (SSG) is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.