Hotel Night Auditor

Job overview

The Hotel Night Auditor works onsite in Phoenix, AZ. Compensation is not specified. The role represents the hotel to guests and supports guest services and hotel operations. The position helps ensure a smooth guest experience while supporting front-desk accounting and overnight hotel operations. It handles guest requests and reservations, maintains hotel information and records, and assists other departments as needed.

What you'll do

• Greet and assist guests during arrival and departure
• respond to inquiries, requests, and complaints
• coordinate guest services with hotel departments and vendors
• process reservations and cancellations
• use suggestive selling to support room revenue and occupancy
• handle money, receipts, guest accounts, and credit
• maintain hotel information and communications
• perform clerical duties
• set up meeting rooms and, if available, the continental breakfast station by 6:00 am
• assist other departments.

What we're looking for

Skills & competencies

full-time

hotel night auditor

hotel guest services

front desk

reservations

guest accounts

bookkeeping

room revenue

meeting room setup

phoenix az

doubletree by hilton phoenix mesa

Work arrangement

• Weekend coverage required

Why this role

The description identifies the role as Hotel Night Auditor and says it reports to the General Manager.

About the employer

DOUBLETREE BY HILTON PHOENIX MESA is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.