Operations Manager, Emergency Medical Services

Job overview

The Operations Manager, Emergency Medical Services role is onsite in Toledo, OH, with annual pay of $55,000–$65,000 based on experience. The manager supports a healthcare services provider’s field-based emergency services team.

What you'll do

• Lead daily regional EMS operations and supervise 10–12 EMTs
• oversee scheduling and shift coverage
• coordinate with healthcare facilities and internal teams
• lead hiring, onboarding, training, and performance oversight
• recommend operational improvements
• ensure compliance
• inspect vehicles, stations, and equipment
• submit payroll and service reports
• monitor dispatch and response metrics
• and participate in leadership meetings while remaining accessible for operational needs.

What we're looking for

Skills & competencies

operations manager

emergency medical services

ems operations

field staff leadership

emt team

staff scheduling

healthcare compliance

dispatch metrics

toledo oh

addison group

$55k–$65k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with matching
• paid time off
• life insurance
• and tuition reimbursement.

Why this role

The position combines field operations leadership with staffing, compliance, readiness, and response-performance oversight.

About the employer

Addison Group is hiring for this role. Industry: Ambulance Services. Sector: 62.