Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Town of New Castle, NH. Pay is $18–$19 per hour. Wentworth by the Sea’s front desk team shapes guests’ first impressions of the hotel. The agent welcomes guests and manages check-in, check-out, room assignments, payments, and guest requests. The role also coordinates with bell staff and management, provides information, and helps resolve tense situations while supporting a positive guest experience.

What you'll do

• Greet guests and recognize VIPs and returning guests
• administer check-ins and check-outs
• assign rooms and complete administrative duties
• deliver mail and messages
• process payments
• coordinate with bell staff and management
• provide guest information and accommodate requests
• diffuse tense situations.

What we're looking for

Skills & competencies

front desk agent

town of new castle nh

wentworth by the sea

hotel guest services

guest check-in

guest check-out

room assignments

payment processing

customer service

conflict resolution

weekend availability

$18–$19 per hour

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• health, dental, vision, and life insurance
• hospital indemnity
• accident insurance
• short-term disability
• paid time off
• holiday pay
• employee assistance program
• personal leave
• hotel room discounts
• shift meal.

Why this role

Weekend availability is essential; benefits include hotel room discounts and shift meals.

About the employer

Wentworth By the Sea is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.