Front Desk Manager on Duty

Job overview

The Front Desk Manager on Duty role is onsite in Nashville, TN, and compensation is not specified. The position supports Equinox’s club operations and its premium health, wellness, and hospitality experience. The role provides member and guest service while helping lead front desk staff and maintain an orderly lobby. It supports the Front Desk Manager with hiring, training, and supervision, and handles member check-in, phone calls, and account updates.

What you'll do

• Provide customer service to members, prospective members, and guests
• coach and lead a team
• assist the Front Desk Manager with hiring, training, and supervising staff
• greet members and guests
• scan membership IDs
• answer phones
• update member accounts
• maintain an orderly lobby
• work flexible hours, including opening shifts and weekends.

What we're looking for

Skills & competencies

front desk manager on duty

front desk

member services

guest services

team leadership

staff training

membership accounts

club operations

nashville tn

equinox

opening shifts

weekend availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Complimentary club membership
• perks and incentives on Personal Training, Pilates, Spa, and Shop products and services.

Why this role

Equinox offers complimentary club membership and perks and incentives on products and services, including Personal Training, Pilates, Spa, and Shop.

About the employer

Equinox is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.