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QA Engineer, Contact Center / Telephony

Applab Systems Inc · Elk Grove, CA · Contact Center / Telephony QA

Compensation

$50 – $50 /hr

Employment type

Full-time

Work setting

On-site

Location

Elk Grove, CA

Schedule

Day shift

Posted

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Job overview

The QA Engineer, Contact Center / Telephony role is onsite in Elk Grove, CA. Compensation is $50 per hour. The role supports testing of contact center and telephony environments.

What you'll do

  • Test contact center, telephony, or CTI environments using functional, integration, regression, end-to-end, exploratory, and user acceptance testing. Create test plans, test cases, regression suites, and defect documentation
  • automate tests
  • test REST APIs and webhook integrations
  • and use Git, SQL, logs, and defect tracking. Preferred work includes AI/ML feature, omnichannel, migration, performance, and observability testing.

What we're looking for

Skills & competencies
qa engineer
contact center
telephony
cti
elk grove ca
applab systems
$50/hr
genesys
nice
five9
avaya
cisco
sip
voip
Work arrangement
  • Weekend coverage required

Why this role

Contact center and telephony testing with SIP, RTP, VoIP, and automated voice/channel testing tools such as Cyara.

About the employer

Applab Systems Inc is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.

Additional details

Industry sector
54
Industry
Computer Systems Design Services
Occupation code
15-1253.00
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