Operations Specialist — Last-Mile Delivery

Job overview

The Operations Specialist role is onsite in Goodyear, AZ; compensation is not specified. SwiftX is an express delivery and logistics company specializing in technology-driven final-mile delivery for the e-commerce market.

What you'll do

• Analyze last-mile delivery data and KPIs, identify trends, and prepare reports for management. Evaluate pickup, sorting, dispatch, and delivery workflows and recommend process improvements. Coordinate route assignments, resource allocation, and scheduling
• analyze transportation and labor costs
• and collaborate with dispatch, warehouse, and customer service teams to resolve bottlenecks and support logistics projects.

What we're looking for

Skills & competencies

operations specialist

last-mile delivery

logistics

performance analysis

kpi reporting

process optimization

route planning

cost control

goodyear az

swiftx

warehouse coordination

customer service collaboration

Work arrangement

• Weekend coverage required

Benefits & perks

• Seven PTO days, five paid sick-leave days, six paid holidays, 401(k) matching up to 2%, and medical, dental, and vision insurance contributions.

Why this role

The posting requires a bachelor’s degree in operations management, organizational management, or a related field with relevant operational coursework.

About the employer

SwiftX Inc. is hiring for this role. Industry: Couriers and Express Delivery Services. Sector: 49.