Customer Service Operator — Hybrid

Job overview

The Customer Service Operator is a hybrid role associated with Stanford, Kentucky. Starting pay is $15 per hour. UTG/The Stanford describes the position as the first point of contact for client inquiries. The operator answers and directs calls, identifies the appropriate destination for each inquiry, and maintains client and insurance information. The role supports a timely, professional customer experience while handling confidential information and learning about life insurance.

What you'll do

• Answer incoming customer calls
• determine where calls should be transferred
• maintain client data and insurance information
• process specialized functions
• perform other assigned duties.

What we're looking for

Skills & competencies

customer service operator

hybrid

call handling

client support

insurance information

data maintenance

stanford ky

utg/the stanford

$15/hr starting pay

customer service

Work arrangement

• Weekend coverage required

Why this role

Hybrid work model; the role requires one to three years of customer service experience and the ability to learn and explain life insurance information.

About the employer

UTG/The Stanford is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.