Oracle Utilities Customer Care and Billing Functional Lead

Job overview

The Oracle Utilities Customer Care and Billing Functional Lead role is hybrid in Chicago, IL or Baltimore, MD. Compensation is not specified. The role supports strategic initiatives in the Oracle Utilities Customer Care and Billing area. The lead assesses current systems and processes, facilitates stakeholder workshops, and develops solution designs and modernization roadmaps. The work translates business objectives into actionable strategies and aligns business, technology, architecture, delivery, and vendor teams.

What you'll do

• Lead business and application assessments for Oracle Utilities Customer Care and Billing environments
• facilitate workshops
• analyze processes, applications, integrations, and operating models
• perform fit-gap assessments
• define target-state processes and high-level designs
• develop modernization, migration, and transformation roadmaps
• evaluate impacts
• collaborate with architecture and delivery teams
• present recommendations and business cases
• align business, technology, and vendor teams.

What we're looking for

Skills & competencies

oracle utilities

functional lead

customer care and billing

utilities

solution design

fit-gap analysis

modernization

migration planning

hybrid

chicago il

baltimore md

imcs group

Work arrangement

• Weekend coverage required

Why this role

Ten years of utilities industry experience required; three-month contract duration; video interviews; OUAF scripting and Oracle SQL/PLSQL are nice-to-have skills.

About the employer

IMCS Group Inc is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.