Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member works onsite in Lake Charles, LA. The listed salary range is $30,000–$60,000 per year. The role supports Lindsey Cutler’s State Farm agency and its customer experience. The representative helps customers navigate policy questions, updates, and claims while coordinating with agency colleagues. This work contributes to the agency’s growth by resolving inquiries accurately and building positive, ongoing customer relationships.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service

insurance

state farm agent

policy information

policy changes

claims processing

customer records

lake charles la

lindsey cutler state farm

$30k–$60k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k), performance-based bonus, flexible schedule, opportunity for advancement, paid time off, and training and development.

Why this role

License reimbursement, 401(k), performance-based bonus, flexible schedule, paid time off, training and development, and advancement opportunity are listed.

About the employer

Lindsey Cutler - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.