Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Covington, GA. The posting lists a salary range of $40,000–$50,000 per year. The role supports Ayanna Ford-Bogan’s State Farm agency and its customer service and community outreach work. The representative helps customers manage insurance needs by answering inquiries, assisting with policy changes, and processing claims. Accurate records and coordination with agency colleagues help maintain customer experiences that support the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

ayanna ford-bogan state farm agent

covington ga

$40k–$50k per year

insurance customer service

policy information

policy changes

claims processing

customer records

401(k)

health insurance

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• 401(k)
• performance-based bonus
• dental, health, and vision insurance
• flexible schedule
• paid time off
• training and development
• advancement opportunities.

Why this role

The agency describes a collaborative team of eight and highlights community involvement, including health fairs and local outreach efforts.

About the employer

Ayanna Ford-Bogan - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.