Customer Relations Representative — State Farm Agent Team

Job overview

The Customer Relations Representative works onsite in Lakewood, Washington. Pay is $19–$26 per hour. Michael Lewis’s State Farm agency supports community members with insurance-related customer service and aims to reinforce agency growth through exceptional customer experiences. The representative handles customer inquiries, maintains accurate records, and coordinates with agency colleagues to resolve issues and support retention. The role contributes to customer satisfaction by anticipating needs and providing responsive service.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team

lakewood wa

full-time

customer service

insurance agency

customer inquiries

issue resolution

customer records

customer retention

$19–$26/hour

michael lewis state farm

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• training and development
• advancement opportunities.

Why this role

The posting notes potential internal growth opportunities for especially driven and sales-minded candidates.

About the employer

Michael Lewis - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.