Customer Service Representative — Remote

Job overview

The Customer Service Representative role is remote, with the listing based in Columbus, OH; applicants must reside in the United States and be authorized to work there. Pay is $23–$27 per hour. The role supports customers of Gerber Moving & Storage. The representative handles customer inquiries and helps keep moving bookings and records accurate. By answering calls and emails, assisting with schedules, updating booking details, and resolving basic service issues, the role supports customers throughout the moving process.

What you'll do

• Handle customer questions
• answer calls and emails
• assist with moving schedules
• update booking details
• maintain accurate records
• resolve basic service issues. Applicants must reside in the U.S., be authorized to work in the U.S., have reliable internet access, and possess communication, basic computer, and organizational skills.

What we're looking for

Skills & competencies

gerber moving & storage

customer service representative

remote

u.s. applicants

columbus oh listing

$23–$27 per hour

full-time

entry-level welcome

calls and emails

moving schedules

booking updates

paid training

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training
• paid time off
• advancement opportunities.

Why this role

Fully remote; entry-level candidates welcome; paid training and paid time off.

About the employer

Gerber moving and storage is hiring for this role. Industry: Used Household and Office Goods Moving. Sector: 48.