Installation Technician

Job overview

Perform installation of security alarm systems including control panels, sensors, cameras, and other related equipment. Engaging in sales consultations with customers to understand their needs and recommend appropriate security solutions. Diagnose and troubleshoot technical issues related to the customer's security alarm systems, identifying root cause, and implementing appropriate solutions to ensure proper function. Conduct thorough testing of installed security systems to ensure all components are functioning correctly and make necessary adjustments or repairs. Educate customers on the proper use and functionality of their security alarm systems, ensuring they are comfortable and confident in operating the equipment. Complete all necessary paperwork, including installation reports, service tickets, and inventory records, ensuring accurate and up-to-date documentation of all installations and repairs. Stay updated on knowledge of security alarm systems, emerging technologies, and industry standards in a fast-paced, and demanding work environment.

What you'll do

• Perform installation of security alarm systems including control panels, sensors, cameras, and other related equipment.
• Engaging in sales consultations with customers to understand their needs and recommend appropriate security solutions.
• Diagnose and troubleshoot technical issues related to the customer's security alarm systems, identifying root cause, and implementing appropriate solutions to ensure proper function.
• Conduct thorough testing of installed security systems to ensure all components are functioning correctly and make necessary adjustments or repairs.
• Educate customers on the proper use and functionality of their security alarm systems, ensuring they are comfortable and confident in operating the equipment.
• Complete all necessary paperwork, including installation reports, service tickets, and inventory records, ensuring accurate and up-to-date documentation of all installations and repairs.
• Stay updated on knowledge of security alarm systems, emerging technologies, and industry standards in a fast-paced, and demanding work environment.

What we're looking for

Education

High School diploma, or equivalent.

Experience

Proficient in installing, troubleshooting, and maintaining security alarm systems, including control panels, sensors, cameras, and related equipment. Excellent interpersonal and communication skills to interact with customers in a professional and courteous manner, providing clear instructions and addressing any concerns or questions. Ability to diagnose and resolve technical issues efficiently, utilizing problem solving skills to identify root causes and implement effective solutions.

Skills & competencies

installation technician

safe haven security

haverhill ma

full-time

paid weekly

paid training

field service technician

security systems

home security

customer service

troubleshooting

installation

About the employer

Safe Haven Security is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.