Automotive Service Advisor

Job overview

The Automotive Service Advisor role is in person in Elk Grove, CA. Compensation is $17 per hour plus commission; commission amounts vary with sales performance and have no fixed maximum. The advisor supports the dealership service team by coordinating communication between customers and technicians. The role helps customers understand maintenance and repair needs, estimates, timelines, and completed work. It contributes to timely service delivery, customer satisfaction, and dealership performance goals.

What you'll do

• Greet customers and assist with service needs
• schedule appointments and prepare repair orders
• communicate customer concerns to technicians
• recommend services based on vehicle needs and technician recommendations
• explain estimates and timelines
• update customers on repair progress
• coordinate with technicians and service management
• review completed orders and explain charges
• maintain records
• work toward performance, sales, and customer-satisfaction goals.

What we're looking for

Skills & competencies

automotive service advisor

customer service

repair orders

vehicle maintenance

service coordination

commission

elk grove ca

knight group

$17/hr plus commission

saturday availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits for eligible employees
• paid sick leave
• professional growth and advancement opportunities.

Why this role

Previous automotive service-advisor experience is preferred. A valid California driver’s license and acceptable driving record may be required for job duties; Saturday availability is required as scheduled.

About the employer

Elk Grove Dodge Chrysler Jeep Ram is hiring for this role. Industry: General Automotive Repair. Sector: 81.